The Time-It Lube car wash in Shreveport, Louisiana, is dealing with acts of vandalism at two of its locations after an irate customer took her frustration out on the car wash machinery.
A local news station reports that an unidentified — but clearly visible — woman turned berserk when the automatic car wash stalled out halfway through getting her SUV cleaned. It was about 11:30 p.m., and nobody was around to help her. And she’d already paid $5. She was not happy.
First she took out some white nail polish or White Out and wrote on the pay terminal: “This POS doesn’t work.” Then she grabbed the nearest tampon and jammed it into the cash slot. The machine costs $3,000, and owner Jeff White says he’s hoping he can get it repaired. “I was like, oh my God,” he told KSLA News. “I didn’t know whether to laugh or cry.”
When she went to another Time-It Lube location, she found it had just closed.
“That set her off again,” White says. “She was a little more artistic with it,” he says, saying she wrote a similar message and some symbols. “Thankfully she didn’t damage it. We were able to get the paint off.”
So what can a customer do when an automated car wash stops in mid-cycle late at night? White says he is glad to give refunds the following day, and often offers a higher-level wash or 2 washes for the customer’s trouble.
“I know it’s frustrating, but it’s still no reason to vandalize.”