car wash operations

Measuring Customer Satisfaction

2018-04-25T14:09:22+00:00 April 24th, 2018|car wash marketing, car wash operations|

According to Car Wash Magazine, “Today’s consumers are using technology to research and connect with businesses. They are also seeking out businesses that put a premium on providing a positive customer experience” (Curry 56). Since customers are using technology to research and connect with businesses, it is increasingly important to focus on providing a positive

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